EU DATA PROTECTION
We do not track customers beyond this site.
Keywords processes personal data under the EU General Data Protection Regulation (GDPR). The data controller for enquiries sent through this site is Keywords, Berlin. Contact: e.bandelt@gmail.com.
When you request a quote, mentorship, consultation, or message reply, we process the information you choose to provide: your email address, name when entered, project details, selected language/course options, chosen consultation time, message text, and file names or URLs you reference. File uploads on this static site are not stored here; email composition opens in your email client.
- Purpose: to answer enquiries, prepare quotes, schedule consultations, and take pre-contractual steps requested by you.
- Legal basis: GDPR Art. 6(1)(b) for pre-contractual communication, Art. 6(1)(f) for operating and securing this site, and Art. 6(1)(a) where you voluntarily send optional information.
- Retention: enquiry data is kept only as long as needed to respond, manage the project relationship, or meet legal obligations. You may request deletion when retention is no longer required.
- Recipients: your message is addressed to e.bandelt@gmail.com. Hosting, email, logo, and map infrastructure providers may process technical request data needed to deliver the page and email.
- No tracking: we do not use analytics cookies, advertising cookies, profiling, or cross-site customer tracking.
- Your rights: access, rectification, erasure, restriction, portability, objection, withdrawal of consent where applicable, and complaint to a competent data protection authority.